Privacy Policy

1. Introduction

Welcome to Transit Tower! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws. By using our services, you consent to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information to provide you with a seamless and personalized experience:

Personal Information: Name, email address, phone number, nationality, and passport details (if required by local regulations).
Booking Information: Room preferences, check-in/check-out dates, and payment details.
Communication Data: Records of your interactions with us, including emails, phone calls, and messages.
Usage Data: Information on how you interact with our website, including IP address, browser type, and usage patterns.

3. How We Use Your Information

Your information is collected and used to:

Facilitate your booking and manage your stay at Transit Tower.
Communicate with you regarding your reservation and any inquiries.
Enhance your guest experience by understanding your preferences.
Comply with legal and regulatory requirements, including local tourism laws.
Improve our website and services through analytics and feedback.

4. Information Sharing

We respect your privacy and will only share your information in the following circumstances:

With trusted third-party service providers for processing payments or managing reservations.
As required by law, such as sharing guest information with local authorities for regulatory purposes.
In connection with business transfers, such as a merger or sale of the guesthouse.

5. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure payment gateways for processing transactions.
Data encryption and firewall protection on our website and systems.
Regular security audits and staff training on data protection practices.

6. Your Rights

As a guest, you have the right to:

Access the personal information we hold about you.
Request corrections to any inaccuracies in your personal information.
Withdraw consent for certain types of data processing.
Request the deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

Remember your preferences for future visits.
Analyze website usage to improve functionality.
Provide targeted promotions and offers.

You can manage your cookie preferences through your browser settings.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted.

9. Changes to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us.